By learning to see themselves as customers and investors--rather than mere users--of roads and highways, Americans should expect to receive a reasonable return on their investment: thorough, effective maintenance of America's transportation infrastructure.

A comprehensive overview of the U.S. Postal Service, its organization, and its performance since its creation by the 1970 Postal Reorganization Act.

By learning to see themselves as customers and investors--rather than mere users--of roads and highways, Americans should expect to receive a reasonable return on their investment: thorough, effective maintenance of America's transportation infrastructure.

A comprehensive overview of the U.S. Postal Service, its organization, and its performance since its creation by the 1970 Postal Reorganization Act.