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Over the past several years, substantial research effort has gone into measuring the efficiency of financial institutions. Many studies have found that inefficiencies are quite large, on the order of 20% or more of total banking industry costs and about half of the industry's potential profits....
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from the cross-section efficiency literature. Our most striking result is that during 1991-1997, cost productivity worsened … additional services or higher service quality that raised costs but also raised revenues by more than the cost increases. The …
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rates, and then estimate cost and profit functions to examine how smoothing affects bank costs and profits.<p> <p …
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