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We study the corporate-loan pricing decisions of a major Greek bank during the Greek financial crisis. A unique aspect … of our dataset is that we observe both the interest rate and the "breakeven rate" of each loan, as computed by the bank …
Persistent link: https://www.econbiz.de/10013172149
Recent banking theory holds that durable firm-bank relationships are valuable to both parties. Using contract …-specific loan records of a nineteenth-century U.S. bank, this paper shows that firms that form extended relationships with banks … receive three principal benefits. First, firms with extended relationships face lower credit costs. As the bank …
Persistent link: https://www.econbiz.de/10012470076
-shock bank capital, explain why banks were able to accommodate these liquidity demands …
Persistent link: https://www.econbiz.de/10012481838
. We predict county lending shocks using variation in pre-crisis bank market shares and estimated bank supply …
Persistent link: https://www.econbiz.de/10012457962
We use a theory of apologies to design a nationwide field experiment involving 1.5 million Uber ridesharing consumers who experienced late rides. Several insights emerge from our field experiment. First, apologies are not a panacea: the efficacy of an apology and whether it may backfire depend...
Persistent link: https://www.econbiz.de/10012479628
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,179 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled...
Persistent link: https://www.econbiz.de/10014250178
Digital platforms are not only match-making intermediaries but also establish internal rules that govern all users in their ecosystems. To better understand the governing role of platforms, we study two Airbnb pro-guest rules that pertain to guest and host cancellations, using data on Airbnb and...
Persistent link: https://www.econbiz.de/10012585362
We use a unique, new, database to examine micro depositor level data for a bank that faced a run. We use minute … of bank-depositor relationships in influencing depositor propensity to run. We employ methods from the epidemiology … underlying factors. We find that deposit insurance is only partially effective in preventing bank runs. Further, our results …
Persistent link: https://www.econbiz.de/10012464366