CII Introduction: enhancing financialcapability and providing for an ageingpopulation are two of the biggestchallenges facing the financial servicesindustry today. Thus far, the approach totackling these issues has been relativelydisjointed, considering each problemindividually. In this latest...

CII Introduction: People are living longer and with this come increased costs of pensions, health and social care. Is the financial services industry as it is currently configured capable of supporting consumers in this difficult environment? How will it meet the needs of those who are often...

The ageing population and its impact on financial services and insurance was the subject of a recent Thinkpiece by Jane Vass of Age Concern. However what about the impact of rising migration that also seems likely for Europe in the coming decades? How important will immigration be in picking up...

Why are British bank branches run so differently—and often much less efficiently—than their international counterparts? Why is it that it has been nearly ten years since the last major innovation in that area? Banking expert David Cavell takes a hard look at the present situation, and argues...