Huck, Steffen; Ruchala, Gabriele K.; Tyran, Jean-Robert - C.E.P.R. Discussion Papers - 2006
We study the effects of reputation and competition in a stylized market for experience goods. If interaction is … anonymous, such markets perform poorly: sellers are not trustworthy, and buyers do not trust sellers. If sellers are … identifiable and can, hence, build a reputation, efficiency quadruples but is still at only a third of the first best. Adding more …