It is now mandatory to report any incident or accident that occurs during the provision of health services and social services in all institutions of the Quebec health care system. The definitions of accident and incident provided by the Act identify the type of event to report. The declaration...

Reporting incidents and accidents is part of a continuous quality improvement process. The data collected through that process must be genuine and usable in order to understand what has really happened and to put forward adapted corrective measures. In the first part of this report, we will...