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~institution:"Centrum för Tjänsteforskning <Karlstad>"
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Product quality
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Centrum för Tjänsteforskning <Karlstad>
School of Management, Yale University
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Service quality : multidisciplinary and multinational perspectives
Brown, Stephen
(
contributor
);
Gummesson, Evert
(
ed.
)
-
1991
Persistent link: https://www.econbiz.de/10013501708
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