The economic downturn has affected people in many ways. One such example is the impact on perceptions towards risk, both in terms of businesses and individuals. In the final paper of the ‘Risky Business’ series Clare Sheikh, Group Director of Strategy, Marketing & Customer for RSA, explores...

There are many cases where poor information or human psychology can impede effective decision-making.For example, one theory in behavioural economics warns that people taking decisions are inclined to drawincorrect mental references based on what they know. “Nudge theory” is a potential...

CII Introduction: a consumer’s ability to understand, assess and form a personal attitude towards financial risk is a key component in building confidence in choosing and using financial products. From choosing what pension funds to invest in to deciding whether or not to take out protection...

CII Introduction: how much financial services regulation is appropriate to protect the public while promoting a free market has been a key debate within the industry and government in recent years, especially after the financial crisis and on the eve of a general election.[...]

CII Introduction: as the models for financial distribution face major changes in the upcoming Retail Distribution Review, the industry must better engage and communicate with consumers to meet the challenges of a new era. In this, the CII’s sixth Thinkpiece, AEGON’S Nick Hurman explains how...

Economic growth in the Gulfstates such as the UAE and Bahrain haveworldwide attracted attention in recent yearswith a burgeoning service sector tocomplement their considerable oil revenues.However many ask whether the currentrecession will stem this, or whether they are ina position to establish...

CII Introduction: The UK insurance sector lies at a critical juncture in its long and eventful history. On the one hand, insurers are feeling the recessionary pinch in the form of a capital squeeze and a hardening market, but they can still benefit from escaping the contagion in the global...

CII Introduction: the insurance industry provides a long-standing and often forgotten role of helping people and businesses do things without the fear of catastrophic loss should something go wrong. How can this be achieved in a sustainable manner? Does the industry use the most sophisticated...

CII Introduction: At the beginning of the new millennium the issue of pandemics was a hot topic. With outbreaks in the Far East of SARS and then avian flu the media was awash with debate on what would happen if something similar hit the UK and questions around how well prepared we are. As we...