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~institution:"Christel DeHaan Tourism and Travel Research Institute <Nottingham>"
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Dienstleistungsqualität
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Service quality
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Beziehungsmarketing
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Competition
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Gastgewerbe
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Hospitality industry
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Campos-Soria, Juan A.
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
National Bureau of Economic Research
521
Istituto Nazionale di Statistica
312
Banca d'Italia
270
OECD
240
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
157
World Bank
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International Monetary Fund
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Institut der Wirtschaftsprüfer in Deutschland
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Istituto Nazionale di Economia Agraria
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Springer Fachmedien Wiesbaden
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Cassa per il Mezzogiorno
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European Centre for the Development of Vocational Training
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Banco di Roma
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Centro studi Confindustria
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Centro studi investimenti sociali
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Centro Europa Ricerche <Rom>
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Forschungsinstitut zur Zukunft der Arbeit
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Institute for the Study of Labor (IZA)
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Istituto per la Ricerca Sociale <Mailand>
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Camera di commercio, industria e agricoltura
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Organisation for Economic Co-operation and Development
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Confederazione generale dell'industria italiana
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Fondazione Giovanni Agnelli
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Istituto Centrale di Statistica
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Istituto per lo Sviluppo della Formazione Professionale dei Lavoratori <Rom>
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Edward Elgar Publishing
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Istituto centrale di statistica (Italy)
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Verlag Dr. Kovač
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IGI Global
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International Labour Organization (ILO), United Nations
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Discussion paper series / Christel DeHaan Tourism and Travel Research Institute
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ECONIS (ZBW)
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Service quality and competitiveness in the hospitality sector
Campos-Soria, Juan A.
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002124435
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2
Service failure and service recovery in tourism : a review
Ennew, Christine T.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001846987
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