In pursuing sustainable competitive advantage, firms undertake a range of strategic initiatives such as innovation, customer relationship management, entering new markets overseas, and competitive actions within current marketplaces. Studies that examine these initiatives generally study the...

Most organizations can manage reverse logistics operations strategically but very few of them have successfully streamlined material flow of the return process and information due to lack of integration within the overall process. This research aims at analysing complete reverse logistics...

This paper presents an aspect of ongoing research into the management of innovation as a business system, recognizing that people are an important element of the total system that includes decision and knowledge subsystems. The word ?intuition? is often used in connection with innovators and...

The rising interest in innovation studies as indicators of industry growth has resulted in the proliferation of research unpacking the elements that enable companies to learn and to innovate (Arthur De Little, 2001; Smith, 2000). In recent years the attention has been focused on knowledge-intensive...

As a learning theory, the continuous improvement (CI) discourse has benefited countless manufacturing enterprises to improve and adapt their methods of production. As one of the pillars of total quality management, it has generally included a range of dynamic concepts from high involvement...

Service industries hold an increasingly dynamic and pivotal role in today's knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

Service industries hold an increasingly dynamic and pivotal role in today?s knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

Performance measurement within organisations identifies areas of a business that need attention and improvement. The measurement and control of logistics performance requires the selection of critical performance measures and the development of information systems to gather required data, report...

Introduction: Articles in this Special Issue were first presented at the World Innovation and Strategy Conference (WISC98) in Sydney, Australia in late 1998. Outstanding contributions that included a strong emphasis on technological issues or the management of technology were selected from over...

For firms to survive in the highly competitive Aerospace Component Supply Market, they must have some sustainable competitive advantages. Customers are demanding continual price reductions and improvements in lead times from their suppliers. In the Asia Pacific region, developing economies such...