In pursuing sustainable competetive advantage, firms undertake a range of strategic initiatives such as innovation, customer relationship management, entering new markets overseas, and competetive actions within current marketplaces. Studies that examine these initiatives generally investigate...

This paper outlines the details of an innovative postgraduate program, Master of Business (ERP), incorporating SAP R/3 System and related products that was introduced at the University of Western Sydney, NSW, Australia, in 1999. The program aims to develop integrative enterprise skills in a...