Service industries hold an increasingly dynamic and pivotal role in today's knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

Service industries hold an increasingly dynamic and pivotal role in today?s knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

Design rainfall temporal pattern is an important input to the rainfall-based flood estimation methods. Although temporal patterns generally show a high degree of variability from storm to storm, an average temporal pattern is generally used in the Design Event Approach, the recommended...

In this paper, we propose a unified framework for trust management that can cover a broad variety of trust mechanisms including reputations, credentials, local data and environment parameters. The proposed trust management framework leverages established standards and it covers a broad variety...

Purpose: This paper identifies key methodological issues for economic analyses of costs and effectiveness of Assistive Technology (AT) systems based on the International Classification of Functioning, Disability and Health (ICF). Following the biopsychosocial model of the ICF, the paper explores...

Consumers have been a driving force in the growth of complementary healthcare in Western nations. Complementary and alternative medicine (CAM), in its various modalities, is increasingly used by the Australian public (MacLennan, Wilson & Taylor 2002). International publications have revealed the...

The Australian Arts industry is a vibrant and dynamic sector of the economy. It encompasses both visual and performing arts. This paper is part of a wider study into marketing communications, branding and relationships in this industry. It is unique in that it reports the findings of a research...

Many Small and Medium Enterprises (SMEs) tend to gradually adopt Web based business applications to enhance their business processes. To support this gradual adoption we need a framework that supports iterative development. Further processes that have been supported by web based business...

To date little empirical research has been undertaken into relationship atmosphere, yet the literature leads one to the conclusion that this is a key or central factor in developing the relationship between firms and in shaping the characteristics of that relationship over time.Given that the...

This study is premised on the assumption that because of increased globalisation the trend towards strategic alliances is going to increase in the 21st century. This is evident in the phenomenal growth towards the establishment of alliances the world over despite high failure rates. The study...