Service industries hold an increasingly dynamic and pivotal role in today's knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

Service industries hold an increasingly dynamic and pivotal role in today?s knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

Design rainfall temporal pattern is an important input to the rainfall-based flood estimation methods. Although temporal patterns generally show a high degree of variability from storm to storm, an average temporal pattern is generally used in the Design Event Approach, the recommended...

In this paper, we propose a unified framework for trust management that can cover a broad variety of trust mechanisms including reputations, credentials, local data and environment parameters. The proposed trust management framework leverages established standards and it covers a broad variety...

Purpose: This paper identifies key methodological issues for economic analyses of costs and effectiveness of Assistive Technology (AT) systems based on the International Classification of Functioning, Disability and Health (ICF). Following the biopsychosocial model of the ICF, the paper explores...

Consumers have been a driving force in the growth of complementary healthcare in Western nations. Complementary and alternative medicine (CAM), in its various modalities, is increasingly used by the Australian public (MacLennan, Wilson & Taylor 2002). International publications have revealed the...

Many Small and Medium Enterprises (SMEs) tend to gradually adopt Web based business applications to enhance their business processes. To support this gradual adoption we need a framework that supports iterative development. Further processes that have been supported by web based business...

Since year 2000 Advance enterprise Information Management Systems Research Group (AeIMS) has been studying how Small and Medium Enterprises (SMEs) can make use of advances in Information and Communication Technology (ICT) to become globally competitive by making the business processes efficient...

Throughout the centuries, business lives have been changing and modifying. Each era in history brought new needs, demands and requirements. During the Agricultural era land and tools played important roles, while during the Industrial era machines and factories played a dominant role in shaping...

Patient Journey Modeling, a relatively recent innovation in healthcare quality improvement, models the patient's movement through a Health Care Organisation (HCO) by viewing it from a patient centric perspective. A Systems Development Life Cycle (SDLC) provides a standard project management...