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The definitive guide to manufacturing and service operations : master the strategies and tactics for planning, organizing, and managing how products and services are produced

Sanders, Nada R. - 2014

Persistent link: https://www.econbiz.de/10010487308

The definitive guide to order fulfillment and customer service : principles and strategies for planning, organizing, and managing fulfillment and service operations

Fawcett, Stanley E.; Fawcett, Amydee M. - Council of Supply Chain Management Professionals - 2014

Fulfillment and customer service are where business reputations and relationships are instantly won and lost. The Definitive Guide to Order Fulfillment and Customer Service is the most authoritative, complete, best-practice guide to excelling in these crucial supply chain processes. Whether...

Persistent link: https://www.econbiz.de/10011644742