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The definitive guide to order fulfillment and customer service : principles and strategies for planning, organizing, and managing fulfillment and service operations
Fawcett, Stanley E.; Fawcett, Amydee M. - Council of Supply Chain Management Professionals - 2014
Fulfillment and customer service are where business reputations and relationships are instantly won and lost. The Definitive Guide to Order Fulfillment and Customer Service is the most authoritative, complete, best-practice guide to excelling in these crucial supply chain processes. Whether...
Persistent link: https://www.econbiz.de/10011644742
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The definitive guide to inventory management : principles and strategies for the efficient flow of inventory across the supply chain
Waller, Matthew A.; Esper, Terry L. - 2014
Persistent link: https://www.econbiz.de/10010429381