Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC)...

Non-Profit-Organizations of the Third Sector have lately gained an increasing importance both in scientific research and as far as their economical weight is concerned. Adapting the concept of the Balanced Scorecard for those organizations, their particularities need to be determined and based...

Non-Profit-Organizations of the Third Sector have lately gained an increasing importance both in scientific research and as far as their economical weight is concerned. Adapting the concept of the Balanced Scorecard for those organizations, their particularities need to be determined and based...

Countless developments in forecasting models and processes have been developed in the last four decades, to support increasing demands in infrastructure services delivery and competitiveness. A wide range of these developments is available nowadays from highly detailed macroeconomic or technical...

The purpose of this study is to examine the role of the bal-anced scorecard in Government MIS Department. The frame of Government MIS Department performance applying the balanced scorecard methodol-ogy, analytic hierarchy process (AHP) and fuzzy AHP is developed by review the studies of balanced...

In this article the method Balanced Scorecard (BSC) is applied in a municipality Borovany which is situated in the submontane area of The Novohradske Mountains in Czech Republic. The BSC method represents strategic planning and system management that are supposed to improve internal and external...

Health care is an industry that influences all the other industries and all the society groups, and it takes a more important role especially because of the ageing of society. A global trend indicates that there is a change needed in health care systems. Globally recognized is the balanced...

The Balanced Scorecard (BSC) originated by Kaplan and Norton is known as a strategy performance management tool. The most significant role of the BSC is ability to translate corporate strategy and mission into measurable and tangible objectives, focusing on the most meaningful measures. It is a...

Quality management has become part of company’s management in the private sector already in the 1970. It became early the integral part of management in all organizations. The requirements for effective management of the organization were transferred to the public institutions. In current...