Countless developments in forecasting models and processes have been developed in the last four decades, to support increasing demands in infrastructure services delivery and competitiveness. A wide range of these developments is available nowadays from highly detailed macroeconomic or technical...

In this article the method Balanced Scorecard (BSC) is applied in a municipality Borovany which is situated in the submontane area of The Novohradske Mountains in Czech Republic. The BSC method represents strategic planning and system management that are supposed to improve internal and external...