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Persistent link: https://www.econbiz.de/10003314102
relationships between services, production and innovation. The authors discuss the limitations of current theories to explain …pt. 1. Productivity and performances in services -- pt. 2. Innovation in services and through services …
Persistent link: https://www.econbiz.de/10011851223
analysing and understanding innovation in services. He provides interesting and extensive empirical material on the nature and … sources of innovation in various services sectors and countries, and makes an original contribution both to theories of … innovation in services and theories of innovation in general. Taking both an evolutionary and conventionalist stance, he …
Persistent link: https://www.econbiz.de/10011851752
"If Design is about forming materials, then what are the materials of Service Design? In this ground-breaking book, Johan Blomkvist, Simon Clatworthy and Stefan Holmlid explore this question by establishing a discourse around the materials of service design, discussing materials as a means to...
Persistent link: https://www.econbiz.de/10014466851
Persistent link: https://www.econbiz.de/10003707303