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~institution:"Deutschland <Bundesrepublik> / Statistisches Bundesamt"
~institution:"Verlag Dr. Kovač"
~person:"Lüthje, Christian"
~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Customer satisfaction
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Dienstleistung
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Hospital management
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Krankenhaus
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Krankenhausmanagement
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Kundenzufriedenheit
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Lüthje, Christian
Nagarajah, Baminy
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Ringle, Christian M.
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Rosenbusch, Jana
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Deutschland <Bundesrepublik> / Statistisches Bundesamt
Verlag Dr. Kovač
Technische Universität Hamburg
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Schriftenreihe Qualitätsmanagement
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ECONIS (ZBW)
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Strategisches Zufriedenheitsmanagement im
Krankenhaus
: eine empirische Analyse der Determinanten der Patientenzufriedenheit unter Berücksichtigung des Einflusses von einweisenden...
Rosenbusch, Jana
-
2018
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