E-commerce has grown considerably in recent decades and has had a disruptive impact on the retail industry. In this context, Amazon, one of the major players in (online) retailing and beyond, has been able to expand its business activities continuously in many countries. The present case study...

Cover -- Zum Inhalt -- Impressum -- Titel -- Vorwort -- Inhalt -- 1 Ein bisschen Theorie -- Was ist eigentlich eine Innovation? -- Merkmale der Innovation -- Arten der Innovation -- Anwendungsfelder der Innovation -- Zielgruppe der Innovation -- Der Mehrwert von Design Thinking -- Was ist Design...