Rodolfo, Ceferino S. - East Asian Bureau of Economic Research (EABER) - 2005
Philippines. It was prompted by the sectors spectacular growth in several of its subsectors, mainly contact call centers, medical … issues, such as the main drivers of the BPO phenomenon, the size of the global BPO market, and the competiveness of the … Philippines as a BPO location. These questions were directly addressed by the study. Only after these issues have been addressed …