India is well known for its large pool of technical manpower, a fair proportion of which finds employment in developed … countries, especially in the West. As a happy sequel to the story, India has recently witnessed a big boom in the BPO/KPO sector …. In order to sustain this trend, and to ensure that India does not throw away this key advantage, it is imperative that we …

rate and still maintain a decent level of quality. With these conditions, the Philippines, slowly losing its edge in …