The market for information and communication technologies is changing rapidly. Products and applications that used to be completely separate are becoming almost interchangeable. Sweeping change lies ahead in voice and data telephony: the fixed-line telephone network faces new competition from...

As commercial organisations face up to modern pressures to downsize and outsource they have begun to realise that they have lost knowledge as people leave and take with them what they know. This knowledge is increasingly being recognised as an important resource and organisations are now taking...

The current problems in mobile telephony are leading critics to make overly pessimistic predictions that 3G – the third-generation mobile phone system – will never become profitable. However, the resulting calls not to introduce 3G and instead directly back alternative wireless technologies...

It became clear early on that UMTS, also known as 3G (third-generation mobile phone systems), would be a key technology for profitable markets of the future. However UMTS technology offers some major advantages that can be demonstrated under laboratory conditions but which it will not be...

Within the Knowledge Management context, there is growing interest in computer support for group knowledge sharing and the role that Communities of Practice play in this. Communities of Practice are groups of individuals with a common purpose and who share some background, language or...

This paper explores Knowledge Management (KM) practices for use with portal technologies in Non-Governmental Organizations (NGOs). The aim is to help NGOs become true Civil Society Organizations (CSOs). In order to deal with more donors (at the top) and more beneficiaries (at the bottom), NGOs...

The challenges of payment transactions in electronic commerce were initially underestimated, as is now clear in the light of technological progress and stricter legislation, meaning traditional business models are increasingly coming up against their limits. Only secure, user- friendly and...

Since Bresnahan and Trajitenberg’s original 1995 article on ‘General Purpose Technology (GPT): Engines of Growth’, the concept of GPT has slowly but steadily influenced the literature on business ICT (information and communication technology) adoption. In considering business ICT, within...