This communication reports on a work-in-progress project involving managers of Small and Medium Enterprises (SME) located in four Italian Regions: one of them is a historically less advantaged location. The research attempts to explore needs of training and education of managers and executives...

This chapter uses key concepts in the knowledge management literature to analyse the procedures and practices used by a project management team to identify, create, store, disseminate, and apply knowledge management systems for successful project completion. This project allowed a long...

In sectors using information and communications technology (ICT) as platform for innovation, the meaning of the term 'work' is undergoing fundamental change. New technologies are helping to accommodate employees' individual preferences regarding working hours and location. In this respect,...

The purpose of this paper is to assess the sequence of technological changes occurred in the retail banking sector of the United Kingdom against the emergence of customer services by developing an evolutionary argument. The historical paradigm of Information Technology provides useful insights...

This paper finds that the rapid update of information and communication technologies contributed to Australia’s strong productivity performance in the 1990s and the contribution to labour productivity growth was at least as strong as it was in the US. Australia generated a productivity...

In this paper, we survey some of the developments in India’s IT sector, and prospects for broad-based growth led by this sector. We examine the IT sector, discussing the role of software versus hardware, the growth pattern of the software industry and software exports, and the potential...

Estonia is one of the most rapidly developing information societies in Central and Eastern Europe. Still, 61% of the Estonian adult population does not use the Internet. The analysis, carried out by the research company Emor and PRAXIS Center for Policy Studies, looked thoroughly at the reasons...

IT SEEMS APPROPRIATE TO ASK WHAT IS SPECIAL ABOUT INFORMATION TECHNOLOGY BEFORE ONE SETS OUT TO ANSWER THE QUESTION OF HOW INVESTMENTS IN INFORMATION INFRASTRUCTURESHOULD BE VALUED AND REGULATED. THIS PROJECT THEREFORE DISCUSSES THE THEORETICAL AND PRACTICAL CONCEPTS UNDERLYING RECENT...

Following up on a previous paper by the same author on the contribution of ICT capital to growth and labor productivity in Poland 1995-2000, this paper extends the study to eight transition economies: Bulgaria, Czech Republic, Hungary, Poland, Russia, Slovakia and Slovenia. The paper shows that...

There is large evidence on a positive impact of information and communication technologies (ICT) on economic growth and productivity in a number of developed countries in the 1990’s. There are however no studies, which would estimate the contribution of ICT to growth and productivity in...