Raymond, L.; Bergeron, F.; Rivard, S. - Faculté des sciences de l'administration, Université Laval - 1996
A survey on business process reegineering (BPR) was done in 134 Canadian enterprises. The collected data were submitted to a path analysis in order to test a model of the main determinants of BPR project success, and to compare the importance of these determinants in the context of small and...