1. Introduction : a new adventure -- 2. Knowledge sharing : a historical perspective -- 3. The generative potential of appreciative processes -- 4. How to ASK -- 5. Private sector case studies -- 6. Government sector case studies -- 7. Public service case study -- 8. Summary, conclusion, and...

Narratives of Organisational Change and Learning explores how organisations learn from profound change and create new futures through the narrative process of sense-making. Stefanie Reissner investigates change and learning through the comparative and contextual analysis of organisational...