Professor Willcocks and Professor Lacity examine the economic determinants and outcomes of outsourcing and offshoring at both the firm and country levels. This comprehensive overview of the topic offers an interdisciplinary perspective, covering the empirical and theoretical research of...

This Handbook explores and critically examines current research in economics and marketing science on key issues in retailing and distribution. Providing a rich perspective for the discussion of public policy, contributions from several disciplines and continents range from the history of chains...

Die Digitalisierung hat den Vertrieb revolutioniert. Wer seine Produkte und Dienstleistungen verkaufen möchte, muss sich heute mehr einfallen lassen als noch vor zehn Jahren. Vertriebler haben es mit einem neuen Kundentyp zu tun, der durch das Internet bestens informiert ist und genau weiß,...

This book provides a uniform and coherent approach to the analysis of distribution systems in general and retail systems in particular. It develops the fundamentals of retail demand and supply, and demonstrates how the provision of distribution services is a principal determinant of economic...