In the efficient delivery of local public services, size matters. Many countries around the world have vertical government structures that are perceived as inefficient because of their high levels of jurisdictional fragmentation. This timely volume examines the different strategies used to...

E-government is more about government than about “e”. The spread of new information and communication technologies has spurred major changes at all levels of society and notably in citizen expectations. Governments have also been integrating those technologies into work practices to keep...

Section 2. Demand-Side Perspectives on E-Government Adoption and Implementation -- 10. E-Government and Accountability in EU Local Governments -- 11. A Comparative Study of Municipal Adoption of Internet-Based Citizen Participation -- 12. Sociological Factors Influencing Internet Voting -- 13....

Narratives of Organisational Change and Learning explores how organisations learn from profound change and create new futures through the narrative process of sense-making. Stefanie Reissner investigates change and learning through the comparative and contextual analysis of organisational...

This book examines the significance of technological, organisational and institutional change as crucial factors in the analysis of the turnover time of capital. It also studies the related set of theoretical questions that concern the relationship between power, knowledge and time, in the...

This publication focuses on the control mechanisms and procedures that need to be built into an organisation’s systems in order to provide reasonable assurance that top management’s objectives will be met, rather than on the design and application of management information systems, which, we...

The Public Management Occasional Papers are specialised reports prepared for the work of the OECD's Public Management Committee. This publication focuses on the reform strategies used in Portugal. The success or failure of reforms depends largely on how the questions of "how to start" and "how...

"This book offers an analytical, interdisciplinary examination of electronic governance implementation from theoretical and practical perspectives, for researchers in fields like computer science, information systems, and sociology, and practitioners in policy formulation, implementation, and IT...

This book provides the reader with the basis for a theoretical understanding of public-sector finance in general - and more specifically, a comprehensive, policy-oriented application of that understanding to Japanese public finance. Particular emphasis is placed upon developing tools which can...

Cutting red tape and improving business conditions have become a priority in OECD countries. This study of the Netherlands, one of the front runners in the field, is the first OECD review of a national programme for administrative simplification. The report describes the key features of the...