, business management, risk management, and customer relationship management, and offers research to aid the successful …"This book examines the various myriads of technical and organizational elements that impact services management …1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto …

System', Journal of Management Studies, 44 (7), November, 1064-77 -- Hoh-Cheung and Lorna H. Mui (1967), 'Andrew Melrose: Tea …-98: Management in Far Eastern Shipping Trades, Chapter 1, Liverpool, London and Prescot, UK: Liverpool University Press, 1 … Press. -- Knight, Frank H. (1921) Risk, Uncertainty and Profit, Boston: Houghton Mifflin. -- Landes, David S., Joel Mokyr …

qualitative methods to generate divergence in creativity theory / Elizabeth D. Rouse and Michael G. Pratt -- Index. …

? : an introduction -- 2. Conceptualizing innovation management and culture in the Hong Kong Special Administrative Region … (HKSAR) : an exploratory study of organization-specific critical success factors -- 3. Knowledge management, institutions and … European integration -- 5. Schumpeter's theory of economic development revisited -- 6. Skunk works : a sign of failure, a sign …

the growth of cities by the use of endogenous growth theory …

"This book provides a comprehensive look at the development of actor-network theory itself, as well as case studies of … actor network theory / Lorna Uden, Janet Francis -- 3. The need for rich theory to realize the vision of healthcare network … actor network theory and its implication on ICT research / Amany Elbanna -- 10. Linux kernel developers embracing authors …

through overlay routing, bandwidth management and dynamic trans-coding / Maarten Wijnants ... [et al.] -- 11. Web distributed …-aware proactive energy management in hard real-time systems: a motivational case study / Satyakiran Munaga, and Francky Catthoor -- 14 …