This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains...

Analysing the USA and Japan from the late 19th century to the present day, the book provides an accessible synthesis of economics, management and econometrics to calculate the impact of various organizational innovations on economic growth. The author concludes that organizational innovations...

Describes the experiences, strategies adopted and problems encountered with regard to reforms in the Chilean port of Valparaiso from 1981 to 1999.

The paper summarizes information on health staffing trends in the countries of Central and Eastern Europe and provides some comparisons with Western countries, especiially in the European Union. It looks at the broad economic, social and political background to the present situation, with...

Traces the problems of administration in the public service and analyses the impact of reforms.

Presents the recommendation of three meetings at which the 14 African countries of the CFA France Zone discusses measures to alleviate the negative effects of the 1994 CFA franc devaluation. Recommendations deal with social protection policy, and the administration and functioning of social...

Reviews proposals to address the leadership gap and to enhance the role of non-State actors in reforming economic and social governance. Comments on a project for the proliferation of networked governance.

Explains the purpose and value of social dialogue, and its forms and actors. Gives best-practice experiences from selected countries, followed by policy issues and checklists for strengthening social dialogue. Appends excerpts from ILO Conventions Nos. 87, 98, 135, 151 and 154.

Describes the functions, objectives and organization of the various institutions involved in labour matters.