This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains...

Analysing the USA and Japan from the late 19th century to the present day, the book provides an accessible synthesis of economics, management and econometrics to calculate the impact of various organizational innovations on economic growth. The author concludes that organizational innovations...

Explains the purpose and value of social dialogue, and its forms and actors. Gives best-practice experiences from selected countries, followed by policy issues and checklists for strengthening social dialogue. Appends excerpts from ILO Conventions Nos. 87, 98, 135, 151 and 154.

Analyses the impact of democratic decentralization on the chances of social excluded groups to participate in newly created local governance (Panchayat Rai) institutions. Discusses the results of an interview survey, finding that, in Kerala, women, lower castes and the poor are at least...

Traces the development of the private and informal economies in China and examines the Shanghai model of the informal economy. Describes specific policies and measures taken to develop the informal economy in Shanghai and presents case studies to illustrate the role of local street communities...

Examines experiences of social dialogue at the local level in selected European countries. Highlights the importance of local competitive advantage through the establishment of human and social capital, the promotion of local entrepreneurship, fighting social exclusion and other barriers to...

Focuses on water and electricity services.

Focuses on the role of local authorities in the generation of decent work in construction and related urban development services (water supply and basic sanitation, electricity and access roads, among others).