relationships between services, production and innovation. The authors discuss the limitations of current theories to explain … service productivity and innovation, and call for a conceptual re-working of the ways in which these are measured. They also …pt. 1. Productivity and performances in services -- pt. 2. Innovation in services and through services …

This Handbook brings together 49 international specialists to address an issue of increasing importance for the world …'s post-industrial economies; innovation as it relates to services …pt. I. Services and innovation : conceptual and analytical frameworks -- pt. II. The nature of innovation in services …

analysing and understanding innovation in services. He provides interesting and extensive empirical material on the nature and … sources of innovation in various services sectors and countries, and makes an original contribution both to theories of … innovation in services and theories of innovation in general. Taking both an evolutionary and conventionalist stance, he …

Defectiveness in Tourism' -- Christiane Hipp and Hariolf Grupp (2005), 'Innovation in the Service Sector: The Demand for Service …Service innovation is a young but prolific research field, with a rapidly increasing number of publications being … selected address the key focuses of the subject, including the theories, nature and measurement of innovation in services as …