The need for a new grammar of organizing -- The orientation of activities in time and space -- The challenges of coordination -- Influence - taking a political stand on organizing -- Identity construction : mixing cultural diversity and integration in organizing -- Agreements : acknowledging the...

'This is an essential resource for managers and scholars interested in services marketing. It covers the topic comprehensively and in novel ways. All the luminaries in the field are represented. Buy this book and you will be up to date on the field.' - Valarie Zeithaml, UNC Kenan-Flagler...

Contents: 1. Big data and marketing analytics -- 2. Exploratory research design -- 3. Descriptive research design -- 4. Causal research design -- 5. Other topics in research and analytics -- 6. Analytics 1: big data -- 7. Analytics 2: marketing analytics -- Index.

Agglomeration in Asia -- The relationship between Toyota and its parts suppliers in the age of information and globalization : concentration vs. dispersion / Masatsugu Tsuji -- Iron town cluster : Yawata, its glory, decline and rebirth / Mitsuhiro Kagami -- Information technology and economic...

Nonprofit organizations are arguably the fastest growing and most dynamic part of modern market economies in democratic countries. This Handbook explores the frontiers of knowledge at the intersection of economics and the management of these entities. The authors review the role, structure and...

The academic literature on pension governance is sparse and this book will fill some important gaps by bringing together original contributions from around the world on subjects related to the area. The book initially lays out the main frameworks for pension fund governance and then goes on to...

This broad review of the development of US water resource policy analysis and practice offers perspectives from several disciplines: law, economics, engineering, ecology and political science. The historical context provided goes back to the early 19th century, but the book concentrates on the...

This first Handbook in a series of three original reference works looks at globally contentious urban policy issues from a wide variety of different angles and perspectives. Matters related to urban densification, population mobility, urban inequality and sustainability are analysed in a manner...

This important Handbook reveals that most urban growth takes place in the less developed world and much of it represents over-urbanization--that is, urbanization in which most migrants cannot effectively compete for employment, cannot find adequate shelter and do not have the means to feed...

This Handbook brings together a range of viewpoints on a number of the burning issues affecting urban sustainability in North America and Europe at the beginning of the 21st century. H.S. Geyer and his contributors cover a wide spectrum of the urban policy issues that determine the growth and...