"Carefully examining the challenges of meeting fast-developing consumer demands and preferences, this enlightening Handbook captures the difficulties involved in providing optimal service experiences. It provides invaluable theoretical guidance while emphasising the evolutionary nature of...

As the world entered the twenty-first century, global skill shortages in many occupations were evident throughout the world. While these were mitigated by a global recession, there is no generally agreed upon method for measuring these shortages. This book discusses various theories for...

This Handbook explores the current state of university-wide entrepreneurship education programs and provides a comprehensive reference guide for the planning and implementation of an entrepreneurship curriculum beyond the business school environment. A variety of authors spanning five countries...

This book draws together recent contributions by Sanjaya Lall--leading authority on international investment, technology and industrial policy--on competitiveness and its major determinants. It draws upon his wide experience of competitiveness analysis in Asian and African countries and his...

During the past two centuries, major technological breakthroughs such as the steam engine and electricity have acted as the catalysts for growth and have resulted in a marked increase in material well-being. The dominant technology today - information and communication technology (ICT) - does...

Recommended readings (Machine generated): KLEIN, Judy L. (1997), Statistical Visions in Time. A History of Time Series Analysis, 1662-1938, Cambridge: Cambridge University Press. -- MORGAN, Mary S. (1990), The History of Econometric Ideas, Cambridge: Cambridge University Press. -- MOORE, Henry...

The historic link between output (GDP) growth and employment has weakened. Since there is no quantitively verifiable economic theory to explain past growth, this unique book explores the fundamental relationship between thermodynamics (physical work) and economics

Foresight has emerged as a key instrument for the development and implementation of research and innovation policy. The main focus of activity has been at the national level. Governments have sought to set priorities, to build networks between science and industry and, in some cases, to change...

Contents: Part I -- 1. The Makings of an Authority in Science -- 2. Theorizing Status Intermediaries -- Part II -- 3. Tensions and Struggles in Europe-Level Science -- 4. Creating Acceptance for European Research Council Evaluations -- 5. The Consequences of European Research Council Allocations...

1. Is the world of work behind middle class reshuffling? / Daniel Vaughan-Whitehead, Rosalie Vazquez-Alvarez and Nicolas Maitre -- 2. Is the world of work stimulating middle class growth in the Baltic states? / Jaan Masso, Inta Mierina and Kerly Espenberg -- 3. Social concertation and middle...