1. Introduction : a new adventure -- 2. Knowledge sharing : a historical perspective -- 3. The generative potential of appreciative processes -- 4. How to ASK -- 5. Private sector case studies -- 6. Government sector case studies -- 7. Public service case study -- 8. Summary, conclusion, and...

"This comprehensive Encyclopedia captures the intricacies of corporate communication, offering 87 clear, succinct definitions of important concepts within marketing, business, organizational communication and public relations followed by critical, literary analyses of significant research...

This innovative book explores the structure, growth and effectiveness of virtual communities in computer-mediated environments. In spite of initial enthusiasm, much uncertainty remains about the prospects of virtual teams and the technology that supports their collaboration. This book seeks to...

Creating value in a firm is an enormously complex endeavor. Yet, despite its complexity, value creation is the objective of every enterprise, every worker, and every leader. The Competing Values Framework can help leaders understand more deeply and act more effectively. In the first book to...

The Entrepreneurial Culture highlights the subtle yet powerful influence of national cultural heritage on entrepreneurship ventures, using an alternative and fresh approach to explore the entrepreneurial culture of Chinese and Irish software firms. This book presents a unique analysis of...

How do business leaders think as a result of their national culture? This book provides a discussion and comparative analysis of five major cultures-- American, Arab, Chinese, Japanese and Scandinavian--and how they reveal themselves in business practice

1. Introduction -- 2. The trust process -- 3. Governance seen from a framing point of view : the employment relationship and relational signalling -- 4. Trust and power as means of coordinating the internal relations of the organization : a conceptual framework -- 5. Calculativeness, trust and...

A work exposing and exploring the phenomena of the dysfunctional workplace is long overdue. This fascinating book does just that, uncovering the subversiveness, counter-productive behaviour and unspoken 'issues' that managers struggle with on a daily basis

Trust is increasingly recognized as a crucial aspect of successful economic relationships, albeit a difficult one to define, and Mark Casson has been at the forefront of recent research in this area. In this sequel to his classic work The Entrepreneur, Professor Casson examines how the...

Narratives of Organisational Change and Learning explores how organisations learn from profound change and create new futures through the narrative process of sense-making. Stefanie Reissner investigates change and learning through the comparative and contextual analysis of organisational...