'This is an essential resource for managers and scholars interested in services marketing. It covers the topic comprehensively and in novel ways. All the luminaries in the field are represented. Buy this book and you will be up to date on the field.' - Valarie Zeithaml, UNC Kenan-Flagler...

Preface and acknowledgements -- 1. Introduction: innovation beyond national systems fragility: institutional bricolage for SMEs growth / D. Lauto G. Pittino and F. Visintin -- Part I the context -- 2. Entrepreneurship and technological clusters. the influence of contextual factors on the birth...

pt. I. Theoretical building blocks -- pt. II. Partner selection and alliance investment decisions -- pt. III. Contractual foundations of alliances -- pt. IV. Relational and behavioral aspects of alliances -- pt. V. Alliance networks and portfolios -- pt. VI. Novel collaborative relationships --...

Digital business ecosystems : theoretical underpinnings -- The business ecosystem as a multiple dynamic network / Angelo Corallo -- The paradigm of structural coupling in digital ecosystems / Paolo Dini, Francesco Nachira -- The organizational dimension of digital business ecosystems -- The...

This book explores the challenges regarding risks and risk management related to the growing complexity of ICT solutions. The main argument of the book is that the complexity of ICT solutions has continued to grow throughout the history of ICT, and that it has now reached a level that goes...

Readers with interests in managing knowledge- and innovation-intensive businesses and those who are seeking new insights about how knowledge economies work will find this book an invaluable reference tool. Chapters deal with issues such as open innovation, wellbeing, and digital work that...

This fascinating Handbook defines how knowledge contributes to social and economic life, and vice versa. It considers the five areas critical to acquiring a comprehensive understanding of the knowledge economy: the nature of the knowledge economy; social, cooperative, cultural, creative, ethical...

The Entrepreneurial Culture highlights the subtle yet powerful influence of national cultural heritage on entrepreneurship ventures, using an alternative and fresh approach to explore the entrepreneurial culture of Chinese and Irish software firms. This book presents a unique analysis of...

Innovation Networks in Knowledge-based Firms explores corporate strategic management in an information and communication technology (ICT) environment, and illustrates the significance of new business models based on 'boundary innovation' management through broadband networks as fixed and mobile...

Introduction / Eric Shiu -- 1. What is innovation? / Søren Harnow Klausen -- 2. Product design innovation - trade-off decisions on functionality, aesthetics and sustainability from the consumer perspective / Eric Shiu -- 3. Innovation performance in service industries - unlocking the intricate...