The definition and measurement of productivity in services raises important conceptual, methodological and strategic … problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The first … part examines the theoretical consequences of services specificities on the concept of productivity and reviews the …

innovation, and an international comparison of OECD countries delivers an unconventional and critical assessment of the hope and …

transformative for the research of students and scholars of marketing, service design, design theory, and innovation studies"-- …

service productivity and innovation, and call for a conceptual re-working of the ways in which these are measured. They also …pt. 1. Productivity and performances in services -- pt. 2. Innovation in services and through services … relationships between services, production and innovation. The authors discuss the limitations of current theories to explain …

innovation / Ian Miles -- Small and medium-sized enterprises and the consumption of traded (producer service expertise) versus … -- The nature of services / Sven Illeris -- Services and innovation : conceptual and theoretical perspectives / Jeremy …

analysing and understanding innovation in services. He provides interesting and extensive empirical material on the nature and … sources of innovation in various services sectors and countries, and makes an original contribution both to theories of … innovation in services and theories of innovation in general. Taking both an evolutionary and conventionalist stance, he …

's post-industrial economies; innovation as it relates to services …pt. I. Services and innovation : conceptual and analytical frameworks -- pt. II. The nature of innovation in services … : sectoral analyses and case studies -- pt. III. Organisational and strategic patterns for service innovation -- pt. IV …

Service innovation is a young but prolific research field, with a rapidly increasing number of publications being … selected address the key focuses of the subject, including the theories, nature and measurement of innovation in services as … well as the role of knowledge intensive business services (KIBS) in client innovation and other concerns …

pt. 1. Regional innovation systems, agglomeration economies and knowledge spillovers : theoretical approaches -- pt. 2 …. Regional innovation systems, agglomeration economies and knowledge spillovers : empirical studies -- pt. 3. Regional economic …This book begins with a theoretical examination of regional innovation systems, agglomeration economics and knowledge …