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Information communication technology and economic development : learning from the Indian experience

Stough, Roger (contributor); Thatchenkery, Tojo (contributor) - 2005

globalization. It shows how the generation and circulation of intellectual capital in the US and India in ICT have led to greater … productivity in the US while facilitating the economic development of India. Most industrialized nations now see the vast … intellectual capital-based services that India provides at extremely competitive rates as key to their own national competitiveness …

Persistent link: https://www.econbiz.de/10011851177

Research handbook on human resource management and disruptive technologies

Bondarouk, Tanya (ed.); Meijerink, Jeroen (ed.) - 2024

"This comprehensive Research Handbook examines the fundamental influence of emerging disruptive technologies, such as artificial intelligence, online platforms, the internet of things, and social robots, on Human Resource Management (HRM). Bringing together an array of interdisciplinary experts,...

Persistent link: https://www.econbiz.de/10014512177

Human capital, inter-firm mobility and organizational evolution

Pennings, Johannes M. - 2007

The authors of this fascinating and original work contend that by analysing the conduct of organization members, a great deal can be learnt about firm behaviour and about the cooperative and competitive forces that underlie industry evolution

Persistent link: https://www.econbiz.de/10012419988

The materials of service design

Blomkvist, Johan; Clatworthy, Simon; Holmlid, Stefan - 2023

"If Design is about forming materials, then what are the materials of Service Design? In this ground-breaking book, Johan Blomkvist, Simon Clatworthy and Stefan Holmlid explore this question by establishing a discourse around the materials of service design, discussing materials as a means to...

Persistent link: https://www.econbiz.de/10014466851

Handbook of services and artificial intelligence

Scupola, Ada (ed.); Sundbo, Jon (ed.); Fuglsang, Lars (ed.); … - 2024

"This Handbook examines the impacts of AI on the innovation of services, service processes and business models. It presents state-of-the-art conceptual and empirical evidence concerning uses and applications of AI in different service sectors and from varying perspectives. Experts from across...

Persistent link: https://www.econbiz.de/10015072961

Measuring and improving productivity in services : issues, strategies and challenges

Djellal, Faridah - 2008

The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The first part examines the theoretical consequences of...

Persistent link: https://www.econbiz.de/10011850594

Economic performance in the Americas : the role of the service sector in Brazil, Mexico and the USA

Mulder, Nanno - 2002

Economic Performance in the Americas compares the economic performances of Brazil, Mexico and the USA over the past half century. As with most other high and middle-income countries their economies are service-sector orientated and have been for several decades. This book encompasses all sectors...

Persistent link: https://www.econbiz.de/10011850812

Heightening competition in the postal and delivery sector

Crew, Michael A. (contributor); … - Conference on Postal and Delivery Economics <(17th … - 2010

This compilation of original essays by an international cast of top scholars addresses some of the major issues now facing postal and delivery services throughout the world. The European Commission and member states wrestle with the problem of how to implement the scheduled liberalization of...

Persistent link: https://www.econbiz.de/10011850978

Productivity, innovation, and knowledge in services : new economic and socio-economic approaches

Gallouj, Fai͏̈z (contributor); Gadrey, Jean (contributor) - 2002

Written by some of the most distinguished authors in the field, this book elucidates the critical and complex relationships between services, production and innovation. The authors discuss the limitations of current theories to explain service productivity and innovation, and call for a...

Persistent link: https://www.econbiz.de/10011851223

The growth of service industries : the paradox of exploding costs and persistent demand

Schettkat, Ronald (contributor); Raa, Thijs ten (contributor) - 2001

Problems arise if budgets for services are held constant whilst prices rise. Education, cultural activities and health services are under constant budgetary pressure. The authors argue that the price of commodities is linked to demand and price increases would therefore seem to threaten the very...

Persistent link: https://www.econbiz.de/10011851326