Scupola, Ada (ed.); Sundbo, Jon (ed.); Fuglsang, Lars (ed.); … - 2024
"This Handbook examines the impacts of AI on the innovation of services, service processes and business models. It … managers and practitioners within the services sector, especially those interested in the impacts of technological innovation … an accessible manner, the Handbook of Services and Artificial Intelligence is essential for students and scholars of …