It is a dissertation about “Towards a European Approach for Monitoring eInclusion”. The main points are Measuring access, Internet access, Functional restrictions and Measuring competence.

Engaging the entire EU population in lifelong learning has emerged as akey policy goal in recent years. While it is clear that ICT-enabled eLearning cancontribute considerably to reaching this objective, much of the public debate aboutthe issue has failed to explore whether the advantages of...

There is a broad consensus today that increasing practice and intensity of lifelong learning has become a key requirement for Europe if it wants to remain economically competitive as well as socially inclusive. In this context much attention has focused on the ability of ICTs to improve the...

In a recent Communication1, the European Commission has outlined a new strategic framework, i2010 – European Information Society 2010, laying out broad policy orientations in relation to ongoing Information Society developments. The framework promotes an open and competitive digital economy...

The dissertation is about use of “services of public interest” in 3 domains:• Government & public administration (eGovernment)• Lifelong learning / adult education (eLearning)• Healthcare (eHealth), attitudes, preferences, experiences, ICT take-up, eSkills, attitudes and extensive...

The paper draws upon initial results of the eInclusion@EU project. It presents a conceptual framework for the location and prioritisation of issues in including societal at-risk groups in eService provision. The framework is designed to enable the evidence-based formulation of policy...

The retail industry, an important contributor to the European economy, isbeing affected by changes induced by information and communication technologies(ICT) and e-business. As a result, retailers have come to embrace ICT and e-businessto various degrees. This paper aims to illustrate the...