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The impact of brand and category characteristics on consumer stock-out reactions
Sloot, Laurens M. (contributor);  … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001721972
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The relationship between consumers' unethical behavior and customer loyalty in a retail environment
Van Kenhove, Patrick (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749535
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The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred; Verhoef, Peter C.; Verlegh, Peeter W. J.; … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
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The added value of corporate brands : When do organizational associations affect product evaluations?
Berens, Guido A. J. M. (contributor);  … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001660056
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Further thoughts on CRM : strategically embedding Customer Relationship Management in organizations
Verhoef, Peter C. (contributor); Langerak, Fred (contributor) - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001701450
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Dynamic effects of trust and cognitive social structures on information transfer relationships
Dekker, David J. (contributor);  … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001658841
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Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers
Baesens, Bart (contributor); Verstraeten, Geert (contributor) - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001741980
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Customer base analysis : partial defection of behaviorally-loyal clients in a non-contractual FMCG retail setting
Buckinx, Wouter (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001810342
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Joint optimization of customer segmentation and marketing policy to maximize long-term profitability
Jonker, Jedid-Jah Jan (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001926990
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Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie; Gemmel, Paul; Vlerick, Peter; Rijk, … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478