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~institution:"Erasmus Research Institute of Management"
~institution:"Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde"
~language:"eng"
~person:"Gemmel, Paul"
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Dienstleistungsqualität
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Hospital
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Krankenhaus
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Service quality
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Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
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Gesundheitsversorgung
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Gemmel, Paul
Verhoef, Peter C.
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Van den Poel, Dirk
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Buckinx, Wouter
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De Man, Stefanie
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Erasmus Research Institute of Management
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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ECONIS (ZBW)
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Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie
;
Gemmel, Paul
;
Vlerick, Peter
;
Rijk, …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
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2
The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067
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