Narrow search
Showing 1 - 8 of 8
Cover Image
The impact of brand and category characteristics on consumer stock-out reactions
Sloot, Laurens M. (contributor);  … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001721972
Cover Image
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred; Verhoef, Peter C.; Verlegh, Peeter W. J.; … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Cover Image
Further thoughts on CRM : strategically embedding Customer Relationship Management in organizations
Verhoef, Peter C. (contributor); Langerak, Fred (contributor) - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001701450
Cover Image
Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie; Gemmel, Paul; Vlerick, Peter; Rijk, … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
Cover Image
Predicting customer lifetime value in multi-service industries
Donkers, Bas (contributor); Verhoef, Peter C. (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001772103
Cover Image
Purchasing complex services on the Internet; an analysis of mortgage loan acquisitions
Vroomen, Björn; Donkers, Bas; Verhoef, Peter C.; … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001806394
Cover Image
Explaining choice and share of category requirements of biologic meat
Verhoef, Peter C. (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001861919
Cover Image
The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie (contributor);  … - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067