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~institution:"Erasmus Research Institute of Management"
~institution:"Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde"
~person:"Gemmel, Paul"
~person:"Verlegh, Peeter W. J."
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Gemmel, Paul
Verlegh, Peeter W. J.
Verhoef, Peter C.
6
Van den Poel, Dirk
5
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4
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Erasmus Research Institute of Management
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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ERIM report series research in management
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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ECONIS (ZBW)
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The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
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2
Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie
;
Gemmel, Paul
;
Vlerick, Peter
;
Rijk, …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
Saved in:
3
Cognitive and affective consequences of two types of incongruent advertising
Loef, Joost
(
contributor
);
Verlegh, Peeter W. J.
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001660052
Saved in:
4
The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067
Saved in:
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