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~institution:"Erasmus Research Institute of Management"
~institution:"Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
17
Konsumentenverhalten
17
Beziehungsmarketing
8
Relationship marketing
8
Theorie
7
Theory
7
Customer satisfaction
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Internet
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Service quality
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Belgium
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Brand
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Budgetrestriktion
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Category Management
1
Category management
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De Man, Stefanie
2
Gemmel, Paul
2
Dierckx, Rudi
1
Hesselink, Martijn Willem
1
Rijk, Peter van
1
Vandaele, Darline
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Erasmus Research Institute of Management
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
National Bureau of Economic Research
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
3
European Health Care Conference <2, 2011, Hamburg>
2
IGI Global
2
Banking-Forum Liechtenstein <2, 2003, Vaduz>
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
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Liechtensteinischer Bankenverband
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Logos Verlag Berlin
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
2
ERIM report series research in management
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ECONIS (ZBW)
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Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie
;
Gemmel, Paul
;
Vlerick, Peter
;
Rijk, …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
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2
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
3
The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067
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