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~institution:"Erasmus Research Institute of Management"
~institution:"United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
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Hesselink, Martijn Willem
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Wiele, Ton van der
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Erasmus Research Institute of Management
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
National Bureau of Economic Research
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Österreich / Bundesministerium für Verkehr, Innovation und Technologie
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Christian-Albrechts-Universität zu Kiel
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Friedrich-Schiller-Universität Jena
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Institutet för Ekonomisk Forskning <Lund>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Springer Fachmedien Wiesbaden
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ECONIS (ZBW)
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United States / Congress / Senate / Committee on the …
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1970
Persistent link: https://www.econbiz.de/10003135338
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Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
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contributor
); …
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2003
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[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
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