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A transparent role of information systems within business proccesses : a case study
Verboom, Menno (contributor); Iwaarden, Jos van (contributor) - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002362283
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The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn (contributor);  … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
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A study on the applicability of SERQUAL dimensions for web sites
Iwaarden, Jos van (contributor);  … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694432
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Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
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High performance work systems : "Research on Research" and the stability of factors over time
Boselie, Paul (contributor); Wiele, Ton van der (contributor) - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001678770
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Web-based organizing in traditional brick-and-mortar companies : the impact on HR
Paauwe, Jaap (contributor); Farndale, Elaine (contributor);  … - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002208079