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~institution:"Erasmus Research Institute of Management"
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Dienstleistungssektor
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Verhoef, Peter C.
2
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Erasmus Research Institute of Management
IGI Global
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Springer Fachmedien Wiesbaden
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OECD
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National Bureau of Economic Research
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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14
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ERIM report series research in management
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ECONIS (ZBW)
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Predicting customer lifetime value in multi-service industries
Donkers, Bas
(
contributor
);
Verhoef, Peter C.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001772103
Saved in:
2
Required IT-related capabilities for the utilization of new opportunities in creating interorganizational competitive advantage
Vlaar, Paul W. L.
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002117953
Saved in:
3
New firm growth : exploring processes and paths
Garnsey, Elizabeth
;
Stam, Erik
;
Heffernan, Paul
;
Hugo, …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001876712
Saved in:
4
Challenging (strategic) human resource management theory : integration of resource-based approaches and new institutionalism
Paauwe, Jaap
(
contributor
);
Boselie, Paul
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001678763
Saved in:
5
Channel power in multi-channel environments
Gensler, Sonja
(
contributor
);
Dekimpe, Marnik G.
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002103638
Saved in:
6
Some economics of digital content
Dolfsma, Wilfred
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002103692
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7
A transparent role of information systems within business proccesses : a case study
Verboom, Menno
(
contributor
);
Iwaarden, Jos van
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002362283
Saved in:
8
Gibrat's law : Are the services different?
Audretsch, David B.
(
contributor
);
Klomp, Luuk
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001658432
Saved in:
9
Value creation and value claiming in make-or-buy decisions : evidence from the application service industry
Verwaal, Ernst
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001709651
Saved in:
10
Further thoughts on CRM : strategically embedding Customer Relationship Management in organizations
Verhoef, Peter C.
(
contributor
);
Langerak, Fred
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001701450
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