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~institution:"Erasmus Research Institute of Management"
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Customer satisfaction
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Wiele, Ton van der
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Boselie, Paul
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Hesselink, Martijn
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Hesselink, Martijn Willem
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Langerak, Fred
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Valck, Kristine de
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Vanhamme, Joe͏̈lle
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Erasmus Research Institute of Management
National Bureau of Economic Research
45
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
36
Springer Fachmedien Wiesbaden
26
Tilburg University, Center for Economic Research
19
Verlag Dr. Kovač
11
Books on Demand GmbH <Norderstedt>
8
Zentrum für Europäische Wirtschaftsforschung (ZEW)
8
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
7
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
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HAL
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Mathematica Policy Research
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International Telecommunications Society (ITS)
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Nomos Verlagsgesellschaft
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OECD / International Transport Forum
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Université Paris-Dauphine (Paris IX)
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Economics Institute for Research (SIR), Handelshögskolan i Stockholm
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Faculteit Economie en Bedrijfskunde, Universiteit Gent
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International Air Transport Association
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Shaker Verlag
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Universität <Göttingen> / Department für Agrarökonomie und Rurale Entwicklung
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C.E.P.R. Discussion Papers
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Dipartimento di Economia, Management e Metodi Quantitativi (DEMM), Università degli Studi di Milano
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European Air Law Association
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
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Faculteit Toegepaste Economische Wetenschappen, Universiteit Antwerpen
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IGI Global
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Industrial Relations Section, Department of Economics
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Inter-American Development Bank
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Interdisciplinary Center for Economic Science (ICES), Economics Department
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International Monetary Fund (IMF)
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RWTH Aachen
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Technische Universität Braunschweig
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Technische Universität Hamburg
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Tilburg University, School of Economics and Management
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Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
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Air Malta Company <Luqa>
2
American Enterprise Institute for Public Policy Research
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Australian Agricultural and Resource Economics Society - AARES
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British Airways
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ERIM report series research in management
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ECONIS (ZBW)
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The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
2
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
3
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
4
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
Saved in:
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