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~institution:"Erasmus Research Institute of Management"
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Customer satisfaction
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Wiele, Ton van der
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Boselie, Paul
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Hesselink, Martijn
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Hesselink, Martijn Willem
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Langerak, Fred
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Valck, Kristine de
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Vanhamme, Joe͏̈lle
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Erasmus Research Institute of Management
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
29
Springer Fachmedien Wiesbaden
23
Faculteit Economie en Bedrijfskunde, Universiteit Gent
14
Verlag Dr. Kovač
12
National Bureau of Economic Research
8
Books on Demand GmbH <Norderstedt>
7
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
6
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
6
International Telecommunications Society (ITS)
6
Université Paris-Dauphine (Paris IX)
6
Nomos Verlagsgesellschaft
5
Economics Institute for Research (SIR), Handelshögskolan i Stockholm
4
HAL
4
Universität <Göttingen> / Department für Agrarökonomie und Rurale Entwicklung
4
Dipartimento di Economia, Management e Metodi Quantitativi (DEMM), Università degli Studi di Milano
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
3
RWTH Aachen
3
Shaker Verlag
3
Technische Universität Hamburg
3
Universität Mannheim
3
De Gruyter Oldenbourg
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Deutsche Marketing-Vereinigung
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Eric Cuvillier <Firma>
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Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)
2
European Association of Agricultural Economists - EAAE
2
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
2
Faculteit Economie en Bedrijfswetenschappen, Hogeschool-Universiteit Brussel (HUBrussel)
2
Forschungsgemeinschaft Qualitätssicherung
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Fördergesellschaft Marketing an der Universität Augsburg
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Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
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Harvard Graduate School of Business Administration
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ISM University of Management and Economics
2
Information Resources Management Association
2
Institute of Social and Economic Research (ISER), Osaka University
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Maastricht School of Management (MSM)
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Munich Business School
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Technische Universität Braunschweig
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ERIM report series research in management
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ECONIS (ZBW)
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The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
2
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
Saved in:
3
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
4
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
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